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Northeast Energy Efficiency Partnerships was founded in 1996 as a nonprofit partner to industry, regulators, and consumers to accelerate energy efficiency in the Northeast and Mid-Atlantic states. In 2018, NEEP worked with Adamec Communications to reexamine its strategic approach to engaging the public, articulate its brand identity, and develop a comprehensive communications strategy they could implement.
Challenge
As an organization in a rapidly emerging field, NEEP has a lot of stakeholders, multiple audiences, and the potential for endless partners. NEEP needed a strategic approach to prioritizing these, to understand how best to communicate with each, and to develop a strategy that ensures the communications activities they invest in are the most high-leverage and effective.
Solution
Over a six month period, Adamec Communications worked closely with NEEP leadership, staff, and Board members to develop an Outcome Map for the organization that articulates the long-term change NEEP seeks in the world, their own contribution toward that vision, and the partner groups that will be necessary to achieving those goals. Armed with that shared understanding, NEEP was then better informed to start considering audience prioritization. We explored the audiences that are most high-leverage to make a difference, what it is NEEP wanted from these audiences, and the best ways – given natural barriers and motivations – to compel them in the desired direction. Together, we developed a new brand narrative that would serve as a lens through which all organizational messaging could be developed. Lastly, with the background of this important work, we were then equipped to develop a communications strategy, informed by a set of specific strategy and tactic recommendations from Adamec Communications.
Results
What felt like an overwhelming world of possibilities before them, the process facilitated by Adamec Communications brought strategic communications into focus for NEEP. They now have a shared narrative from which to develop public-facing materials, clearly defined roles for in-house communications staff, a new understanding of the role of communications to reach organizational goals, and an audience lens through which to develop programming and allocate budget dollars.
“Shaun is a tremendous asset for any mission-driven organization seeking to create a more impactful brand. He led NEEP through an inclusive process to better define our brand narrative, giving us the skills and tools to tell a more impactful story about our work. He is talented, smart, engaging, collaborative, and responsive. He’s an amazing partner.”
Lisa Cascio
Director of Partner Engagement, Northeast Energy Efficiency Partnerships